cancel
Showing results for 
Search instead for 
Did you mean: 

Lost sim card

Kidus
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Need a new sim card as I've lost mine abroad

Message 1 of 3
467 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Enlli
Level 68: Extraordinaire
  • 8495 Posts
  • 60 Topics
  • 1753 Solutions
Registered:

You need to inform O2 of the loss. Although it talks about devices if someone else uses your SIM you are liable for charges.

Guide: Lost or Stolen O2 Device? - How to Report it 

You can message O2 for a SIM

Facebook (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

Remember SIM cards can only be sent to a,UK address

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Message 2 of 3
464 Views
2 REPLIES 2

Enlli
Level 68: Extraordinaire
  • 8495 Posts
  • 60 Topics
  • 1753 Solutions
Registered:

You need to inform O2 of the loss. Although it talks about devices if someone else uses your SIM you are liable for charges.

Guide: Lost or Stolen O2 Device? - How to Report it 

You can message O2 for a SIM

Facebook (https://o2uk.co/O2CFB
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

Remember SIM cards can only be sent to a,UK address

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
465 Views

jonsie
Level 94: Supreme
  • 95003 Posts
  • 611 Topics
  • 7092 Solutions
Registered:

Bear in mind that O2 will only send a new sim card to your UK registered address

Message 3 of 3
454 Views