Solved: Lost phone

Claire6776 · ‎02-10-2023

Hi lost my phone on 1/10 I need to get a new phone and SIM card but when I go to the store mother's maiden name you have is wrong so can't access my account. How can I correct this issue

pgn · ‎02-10-2023

All info on what to do here, @Claire6776 Guide: Lost or Stolen O2 Device? - How to Report it

Links to O2 Social Media Team here

View solution in original post

pgn · ‎02-10-2023

All info on what to do here, @Claire6776 Guide: Lost or Stolen O2 Device? - How to Report it

Links to O2 Social Media Team here

O2

Lost phone

Not impressed : "Your O2 RPI terms are changing"

eSIM

New contract

Is my mobile included in my virginal media package

Change of address