Solved: Lost phone - can’t call need to report

Crow1 · ‎08-08-2024

Hi. I have lost my phone abroad. I have tried to report this to the O2 team however keep being asked to call a number. I don’t have my phone so cannot. I keep being asked to use the app. I don’t have my phone so can’t. Can someone PLEASE help my work out how to report my lost phone whilst abroad outside the EU.

MI5 · ‎08-08-2024

@Crow1

Use Skype to call from the device you are posting on here with.
Guide: A Guide to Skype

Guide: Lost or Stolen O2 Device? - How to Report it

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-08-2024

@Crow1

Use Skype to call from the device you are posting on here with.
Guide: A Guide to Skype

Guide: Lost or Stolen O2 Device? - How to Report it

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Lost phone - can’t call need to report

Unable to pay the bill

Possible Billing Error

Default PIN number

Check Direct Debit Billing Date

Scam?