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Lost new sim card

Anonymous
Not applicable

Hi, i have recently upgraded from a s6 to an s8. I have lost my new sim. My new sims number was xxxx. I am using my old sim card in my s8. Does anyone know what i should do or how to replace my new sim card? Thanks

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MI5
Level 94: Supreme
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Registered:
If you got a new number you didn't upgrade.
You will now have 2 contracts running.
If you don't want 2 contracts, you need to call customer services to cancel one of them.
If you just want to replace the lost sim and continue with 2 contracts, you still need to call.
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144336 Posts
  • 634 Topics
  • 27666 Solutions
Registered:
If you got a new number you didn't upgrade.
You will now have 2 contracts running.
If you don't want 2 contracts, you need to call customer services to cancel one of them.
If you just want to replace the lost sim and continue with 2 contracts, you still need to call.
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
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Martin-O2
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Registered:

Hey @Anonymous did you get a chance to speak to customer services about this? 

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