Solved: Re: Lost all my photos except those on what's app

Marion_Gold · ‎05-11-2020

My device died earlier in the week and photos with it (not appearing on replacement device). Are these not backed up remotely and automatically?

MI5 · ‎05-11-2020

@Marion_Gold

They should be depending on the phone type.

On Android look in Google Photos

On iPhone they will be on iCloud.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎05-11-2020

@Marion_Gold

They should be depending on the phone type.

On Android look in Google Photos

On iPhone they will be on iCloud.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marion_Gold · ‎05-11-2020

Thank you, thank you, thank you!!!

MI5 · ‎05-11-2020

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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