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Lost Sim in Vietnam

Jezz1
Level 1: Joiner
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I can’t login to my O2 via the app or internet as in Vietnam and just said try again later. I lost my SIM card as swapped my O2 one for a Vietnamese card when I arrived. I just want O2 to send me a new SIM card to my house so that I can use my phone when I get home. Also live chat won’t work out here!?
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MI5
Level 94: Supreme
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@Jezz1 

How to report it here Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Jezz1 

How to report it here Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
Level 84: Resplendent
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@Jezz1  You can call customer service from any phone or Skype for free on +44800 032 1402. You must report the sim as lost.

I DO NOT WORK FOR O2



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Anonymous
Not applicable

If you don't report the Sim lost within 24 hours then you will be liable for charges. Please follow the links and advice that have mentioned by other users.

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