Solved: Lost SIM card

Bigdunnyt · ‎26-07-2022

Hello,

I have had my phone stolen, the phone I had bought out right and I had an airtime contract with yourself.

Am I able to have a replacement sim sent to me and retrieve the phone number?

Thanks

MI5 · ‎26-07-2022

Yes, once you have reported it to O2 Guide: Lost or Stolen O2 Device? - How to Report it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-07-2022

@Bigdunnyt

Yes, once you have reported it to O2 Guide: Lost or Stolen O2 Device? - How to Report it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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