Solved: Lost Phone

Anonymous · ‎03-05-2017

Hello,

I have lost my phone & want ot cancel the sim as well as order a new one.

Thanks

PhoneChanger · ‎03-05-2017

Hi @Anonymous you're not talking to O2 here you will need to call customer services (from another mobile or landline) and wait to the end of the options to report a lost or stolen phone they will then cancel the SIM and send you a new one

View solution in original post

PhoneChanger · ‎03-05-2017

Hi @Anonymous you're not talking to O2 here you will need to call customer services (from another mobile or landline) and wait to the end of the options to report a lost or stolen phone they will then cancel the SIM and send you a new one

MI5 · ‎03-05-2017

Lost and stolen advice here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-or-Stolen-O2-Device-How-to-Report-it/m-p/1...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Lost Phone

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

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