Loss of voice services

[SimonGary]

I was in the middle of a conversation and suddenly lost voice services on an IPhone 11
I have turned off local wifi and have 4G available
I tried dialling out but couldn’t connect to another phone.
I also tried dialling into my mobile phone and couldn’t connect.
I have SMS available
What’s the problem?

[KevinTims]

I have the same issue

[O2Kurt]

things to try.

drop to 3g - in case theirs a mast issue
take sim out give it a wipe - static charge
try sim in another phone if possible.

try these and let me know.

kurt

[Thompo]

Same issue.

[Thompo]

I’m having the same issue, I’d guess it’s a network issue as appose to a phone issue

[madasaf1sh]

o2 have posted on status.o2.co.uk that there is an issue under investigation.

I would recommend keeping an eye on the status page.

[jonsie]

Looking like there is a problem today

https://downdetector.co.uk/status/o2/

[O2Kurt]

there's a problem with voice services atm just received a comms. 

bare with it while its fixed 

kurt

[jonsie]

https://status.o2.co.uk/

We’re aware of an issue. Our technical teams are investigating. We apologise for any inconvenience. Updates will be shared here as soon they are available.

[robmcc]

Other phones at same location on same O2 tariff work, just my phone cant make or receive voice calls

My SMS works incoming and outgoing.