Solved: Re: Long press 1 for dial voicemail

Anonymous · ‎23-01-2015

How do I configure the long press of "1" to access voicemail. I have been ill for a few weeks and it worked before but now I can only use 901.

If I long press the 1 now, I just get a message saying "To set up voicemail, go to Menu > Settings" without actually mentioning which of the myriad of settings I should try.

Thanks

DrT

PS I did search for the answer first in case anybody suggests doing that, LOL.

MI5 · ‎23-01-2015

Ah...Lollipop !!
It regularly deletes the VM number....
From the phone app, hit menu (the 3 dots) then select configurations. Then "calling configurations". Then "voicemail" and again "configuration". Then enter your voicemail number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Anonymous · ‎23-01-2015

This is a help link about voicemail http://community.o2.co.uk/t5/Other-Products-Services/All-you-need-to-know-about-O2-Voicemail-901/m-p...

Which phone do you have as you should be able to set up the shortcut in its settings.

Anonymous · ‎23-01-2015

Hi @Anonymous what phone do you have as them we can assist you more if we know what handset it is

MI5 · ‎23-01-2015

Open the phone app then hit menu and choose settings.
Scroll down to voicemail settings and you will be able to add 901 to the settings.
Remember to press "done" or "save" when complete.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎23-01-2015

Sorry for forgetting to list my phone.I had just come back to add that info and see that many had already kindly replied.

It is the Nexus 5 with Android 5.0.1 installed.

None of the solutions mentioned so far help.

Mni tnx,

DrT

Anonymous · ‎23-01-2015

I'll kindky leave you to the android expert here @MI5 hope you get your issue resolved

MI5 · ‎23-01-2015

Ah...Lollipop !!
It regularly deletes the VM number....
From the phone app, hit menu (the 3 dots) then select configurations. Then "calling configurations". Then "voicemail" and again "configuration". Then enter your voicemail number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎23-01-2015

Thanks mate, that did it. But the menu headings were quite different from the ones that you gave.

It was 3 dots, settings, call settings (in smaller print underneith "voicemail, call waiting and others"), voicemail, setup, voicemail number (where I entered 901).

Mni mni tnx,

DrT

MI5 · ‎23-01-2015

No worries - I don't have anything with standard lollipop on it to check so I had to try and guess what the settings might be.
At least it got you in the right area.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎23-01-2015

Your help is REALLY appreciated.

DrT

O2

Long press 1 for dial voicemail

Photos

Leaving O2

Contract

Sony Xperia 1 VII

bill

Use of phone in Australia and contract