Long press 1 for dial voicemail

[Anonymous]

How do I configure the long press of "1" to access voicemail. I have been ill for a few weeks and it worked before but now I can only use 901.

If I long press the 1 now, I just get a message saying "To set up voicemail, go to Menu > Settings" without actually mentioning which of the myriad of settings I should try.

Thanks

DrT

PS I did search for the answer first in case anybody suggests doing that, LOL.

[Anonymous]

This is a help link about voicemail http://community.o2.co.uk/t5/Other-Products-Services/All-you-need-to-know-about-O2-Voicemail-901/m-p...

Which phone do you have as you should be able to set up the shortcut in its settings.

[Anonymous]

Hi @Anonymous what phone do you have as them we can assist you more if we know what handset it is

[MI5]

Open the phone app then hit menu and choose settings.
Scroll down to voicemail settings and you will be able to add 901 to the settings.
Remember to press "done" or "save" when complete.

[Anonymous]

Sorry for forgetting to list my phone.I had just come back to add that info and see that many had already kindly replied.

It is the Nexus 5 with Android 5.0.1 installed.

None of the solutions mentioned so far help.

Mni tnx,

DrT

[Anonymous]

I'll kindky leave you to the android expert here @MI5 hope you get your issue resolved

[MI5 · Accepted solution]

Ah...Lollipop !!
It regularly deletes the VM number.... 
From the phone app, hit menu (the 3 dots) then select configurations. Then "calling configurations". Then "voicemail"  and again "configuration". Then enter your voicemail number.

[Anonymous]

Thanks mate, that did it. But the menu headings were quite different from the ones that you gave.

It was 3 dots, settings, call settings (in smaller print underneith "voicemail, call waiting and others"), voicemail, setup, voicemail number (where I entered 901).

Mni mni tnx,

DrT

[MI5]

No worries - I don't have anything with standard lollipop on it to check so I had to try and guess what the settings might be.
At least it got you in the right area.....

[Anonymous]

Your help is REALLY appreciated.

DrT