Solved: Re: Logged A complaint about being mis-sold No res...

Moondog · ‎16-05-2022

Hello, I spent ages on the chat a while ago explainging i have been completely ripped off with the monthly charges.

I tried to update my tariff to a much more suitable allowance but not heard anything back and tariff not updated.

Impossible to speak to anyien and the chat always says Busy?

How do i get anything sorted?

Deflecting people back to FAQ just doent work.

MI5 · ‎16-05-2022

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎16-05-2022

@Moondog

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎16-05-2022

Not sure how you have been ripped off as you have to agree the tariff for a set cost to yourself?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Logged A complaint about being mis-sold No response?

My latest bill

Change payment date

Sim swap

Changing Payment Date

Transfer account