Locked out of my Samsung S20

[snapman]

Hi,

I was using mu phone as normal, pessed the power button to lock the screen, put it in my pocket, then later on I went to use it. The screen says, "Swipe to unlock", whick I did, only to be rewarded with a password screen 'For my security. The password must contain at least 4 characters,including at least 1 letter'.

Now my screen unlock password is just numbers, so I've no idea what password this screen is looking for! I can only make emergency calls now. Is there a default password to unlock the S20?

Right now, it seems I'll have to wait until my phone runs out of battery, as I can't take the back off to remove the battery. Any help would be greatly appreciated.

Thanks in advance,

snapman

[MI5]

@snapman 

Try continually entering the wrong password until it asks you to login with your Google account details.

[madasaf1sh]

If you dont get the Google Account prompt @snapman the only other option is to hard reset the phone..

NOTE: THIS WILL WIPE YOUR DEVICE AND EVERYTHING ON IT, inlcuding SMS, Emails, Photos and Apps. you will have to set it up as a brand new phone.

Full instructions are here
https://thedroidguy.com/hard-reset-galaxy-s20-1123737

[snapman]

I tried that, but it keeps going to a countdown timer until I can try again. No mention of entering my google mail details 😞

[snapman]

I've also tried the power off option. Again, it goes straight to the countdown timer to try the password again. I won't shut down!

[snapman]

Srooy, it will restart, but it's straight back to the security password option 😞

[snapman]

Apologies for my spelling, I'm trying to type too fast as this is winding me up big time! lol

[madasaf1sh]

Did you try the nuclear option @snapman which is to factory reset the device.

This isnt a device issued by your company is it?

[snapman]

I've tried the factory reset option, but that requires the device to be able to be powered off. I can't power it off without entering this password that I haven't set!

[snapman]

It's looking like I'll need to wait until the battery drains, then try the factory reset then. I've no idea how this has happened as I've not downloaded anything on my phone today that would introduce malware.