Locate IMEI

[Curr946]

Hey Folks,

You will notice ive been away the last few days, well thats because my phone is either lost, or been lifted at my local. Anyway, I have been to the O2 shop and done a sim swap etc. I am getting info together for making a claim on the insurance (via my bank) but cant find my IMEI number. Box seems to have got tossed with all the other xmas boxes. I signed into myo2 assuming it would be there, but its showing the one currently in use with the new sim. Do you think if i called O2 they would be able to look back and find the IMEI?

[Cleoriff]

I would think CS will have a record of it somewhere. Surprised it changed so quickly in My O2 if honest.....

[PhoneDoc]

Hi @Curr946. If you signed up to your current contract digitally, there should be a copy of the agreement in the My Documents section of your MyO2 account. The device IMEI number will be on it also

[jonsie]

Surely you would have to register the IMEI with the bank initially. Every time i change my mobile I have to update my bank details. But yes, O2 will have a record of the IMEI and it should be on any receipt you have.

[Beenherebefore]

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@jonsie wrote:

Surely you would have to register the IMEI with the bank initially. Every time i change my mobile I have to update my bank details. But yes, O2 will have a record of the IMEI and it should be on any receipt you have.

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Nationwide Flexplus doesn't require registration....but it may help a claim if it is.

[Cleoriff]

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@Beenherebefore wrote:

Nationwide Flexplus doesn't require registration....but it may help a claim if it is.

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Good point @Beenherebefore. I have a FlexPlus account with 'free mobile insurance' It covers both mine and my husbands devices. They have never asked for the IMEI....

[jonsie]

I have a FlexPlus account and had tad to register the IMEI....?

[jonsie]

I've hjad this account 2 years....maybe it's changed since you opened your accounts but now they want the IMEI.

[Cleoriff]

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@jonsie wrote:

I have a FlexPlus account and had tad to register the IMEI....?

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Blimey...going to get onto them when I get home !!...:smileytongue:

[Beenherebefore]

http://www.nationwide.co.uk/products/current-accounts/flexplus/insurances-and-benefits#xtab:mobile-p...

"No need to register your mobile details

No need to register your phone up front, but it can make things simpler if you do need to make a claim"