Solved: Re: Loan

Cyd · ‎27-12-2020

Can you explain why on my credit report that my account with you shows as a utility and now I have upgraded it shows I also have a loan with you.

MI5 · ‎27-12-2020

@Cyd

Mobile phone bills are classed as utility bills and your device plan is a credit agreement.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎27-12-2020

@Cyd

Mobile phone bills are classed as utility bills and your device plan is a credit agreement.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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