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Ren044
Level 1: Joiner
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How can I access live chat? 

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MI5
Level 94: Supreme
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@Ren044 

Usually pops up in the shop pages https://www.o2.co.uk/shop

You can also chat  If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 4
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MI5
Level 94: Supreme
  • 151725 Posts
  • 650 Topics
  • 28841 Solutions
Registered:

@Ren044 

Usually pops up in the shop pages https://www.o2.co.uk/shop

You can also chat  If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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Andy7979
Level 1: Joiner
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Hi Ren,

I hope you are well. I upgraded my phone yesterday to the iPhone 13 pro max 256Gb in silver but apparently it’s out of stock even though when I placed the order it said it was in stock. I was wondering if you knew when it will be in stock or if you have one in white available now or any other colours?

Message 3 of 4
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MI5
Level 94: Supreme
  • 151725 Posts
  • 650 Topics
  • 28841 Solutions
Registered:

@Andy7979 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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