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Live chat

fody
Level 1: Joiner
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Does o2 have a live chat option with an employee?  I can't seem to find it.  I don't want to call customer services as I'm currently overseas. Thanks

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DragonHeart8
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I need a replacement sim as my calls are not clear and dropping.
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jonsie
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You'll need to call O2.

Numbers here

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

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Bambino
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@fody You can call customer service from your mobile for free from abroad on +44 7860 980 202 Just be aware of whatever time difference there is between where you are and UK time. Best time to call is 8 am UK time.

I DO NOT WORK FOR O2



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