Live chat and customer advisor

[Anonymous]

I was on the phone nearly 1 hour no one answers and there is no live chat , what is going on with O2 ? I really need a help , my phone bill was not right ,  how I can trust O2 ? I need to check always !!! now I can not reach anyone . I will change my network , I am really disappointed with O2 , 

[Cleoriff · Accepted solution]

@Anonymous 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.