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Live Chat not available?

Anonymous
Not applicable

Hi All,

Anyone know why Live Chat to a guru is not available at the moment? It's been off since yesterday morning.

Or, anyone know how to call 202 from abroad? I've tried +44 844 809 0200 but it just says "number not assigned". Any ideas?

Thanks,

Nick

Message 1 of 11
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Anonymous
Not applicable
How can I contact O2 while abroad? 

Pay Monthly: -

+44 844 809 0200

 

Pay & Go: -

+44 7860 980 202

View solution in original post

Message 5 of 11
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Anonymous
Not applicable
Try from here

http://www.o2.co.uk/contactus

It was working for me.
Message 2 of 11
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MI5
Level 94: Supreme
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Registered:

@Anonymous wrote:

Hi All,

 

Or, anyone know how to call 202 from abroad? I've tried +44 844 809 0200 but it just says "number not assigned". Any ideas?


Try +44 844 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 11
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Anonymous
Not applicable

Use: -

https://server.lon.liveperson.net/hc/63960994/?cmd=file&file=preChatSurveyContent&site=63960...

 

It hasn't been working for about a week from the link on the support/help pages. just says they are busy.

Message 4 of 11
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Anonymous
Not applicable
How can I contact O2 while abroad? 

Pay Monthly: -

+44 844 809 0200

 

Pay & Go: -

+44 7860 980 202

Message 5 of 11
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Anonymous
Not applicable
You could try e mailing O2
for assistance.

Maybe someone on the Community Forum can answer a question if it's not involving going into your O2 account.

slight_smile

https://www.o2.co.uk/apps/help/help
Message 6 of 11
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Anonymous
Not applicable

Is it a pay as you go or monthly? I've just tried live chat it's not working in the UK either so I rang them from my land line. 

Message 7 of 11
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Anonymous
Not applicable

worked fine for me a few days ago

Message 8 of 11
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Toby
  • 11577 Posts
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Registered:
Have you had any more luck your first posted this thread Nick?
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 9 of 11
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starfish
Level 2: Apprentice
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Hi, has O2 done away with LIVE chat?  I can only find the bot thing.

Message 10 of 11
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