Line cut off

[Linds1]

Hi howdy I talk online to advisor.My old number was supposed to be transferred to a new sim for a new account.Ive not recieved the sim and my phone number has been cut off!

[Linds1]

How do I not howdy.How to chat online to a advisor????

[Enlli]

This is a Customer to Customer forum and not live chat

I would suggest Social Media

You will need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

Or phone them on 202 or 0344 809 0202 (contract) 

4445 or 0344 8090222 (PAYG)

If you want Chat, best hanging around the sales pages until chat pops up

[MI5]

@Linds1 

You'll need to wait for your new sim to arrive.

They are posted first class so it shouldn't take too long to arrive.