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Lift international call barring

Anonymous
Not applicable
Hey guys need to lift international call barring by 2am for v important conference call . Had soooooo much trouble with Int calling. Currently on new trial fot new system with demise of World chat
Message 1 of 14
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Martin-O2
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Hey @Anonymous has the call bar been lifted yet or are you still waiting? 

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Message 11 of 14
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Anonymous
Not applicable
Call bar lifted by manager.
6 hours later tried to make a call and bar still on.
ANOTHER call to manager and another £10 credit to account " oh they didnt check this box" Silly them .
Last night made a 20 min call to USA. Usually a couple hour conference call.....
Checked app this morning and charged £31.02 for call.............OMG
ANOTHER call . It appears the customer services have document that states call is charged at going rate then credited back to tge 2p rate within 24hrs. I was never told.
You would have to have nerves of steal to run this kind of russian roulette.
Nice guy is going to monitor that occurs.

Sufice it to say im setting up a business with many staff phones and i will NEVER use O2 EVER ...as soon as I can get out of this contract ... grrr .

Thank you for your interest xxx
Message 12 of 14
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MI5
Level 94: Supreme
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Yes, because the new international calling is on trial the full amount will show at first which will then be adjusted before you are billed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Message 13 of 14
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MercedesS
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Hello @Anonymous,

Glad to see is all fixedBouncy Thanks for coming back to tell us Fantastic

Please let us know if there’s anything else we can do! 

We hope to see you aroundWave

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
Message 14 of 14
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