on 15-12-2018 16:17
I am trying to find out cost of cancelling contract. I was told it was 4 monthly device plan which I understand but then added to that is cost of monthly air time bill pro rata. Do they mean 4 months of normal airtime bil
Solved! Go to Solution.
on 15-12-2018 16:21
All explained here
You need to pay off the device plan and then give 30 days notice to cancel the air time. You must pay off the device before giving notice
on 15-12-2018 16:55
Once you have paid the device plan fully the airtime can be cancelled for free.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 17-12-2018 14:01
Hi @marindy, did you get a chance to have a look at the replies above? Do you need any further help? If you have any feedback based on your experience as well, do let me know - I'd gladly pass it on to the business
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