Solved: Leaving the country

Anonymous · ‎29-09-2014

I currently have a pay monthly account with o2. I am due to leave the country for approx 4 months and wonder is there is anyway of freezing my account as i will not able to us my phone while out of the country?

jonsie · ‎29-09-2014

Unfortunately not unless you are a member of the armed forces travlling to a war zone.

Your best option would be to use TuGo over wifi to utilise your allowances.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎29-09-2014

Unfortunately not unless you are a member of the armed forces travlling to a war zone.

Your best option would be to use TuGo over wifi to utilise your allowances.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎29-09-2014

If you didn't want to take the phone with you, you could allow a family member or friend to use it whilst you were away, but ultimately, you will still be responsible for the bills.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎29-09-2014

Or perhaps just swallow the 4 months cost and leave the sim somewhere safe at home.

O2

Leaving the country

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

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