If you only have the 1 number/device then you don't need to speak to anyone @John251.
See the guides below.
Guide: How to get your PAC [June 2021 Update]
Guide: Cancelling Your Contract
Unfortunately if you do have more than 1 number then you will have to get in touch with customer services to request your PAC/STAC code.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
