Leaving o2

[blissgirl]

Hi I'm new here and I was wondering if you can help me my contract with o2 ends at the end of next month & I'm thinking of leaving o2 (but what I want to know is are there any hidden fees for if i decide to cancel early?)

[jonsie · Accepted solution]

The easy answer is just call 202 and give 30 days notice to end your contract. A final bill will be produced. Don't cancel your direct debit until the final bill has been paid.

[blissgirl]

thanks all will call  cs

[jonsie]

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@blissgirl wrote:

thanks all will call  cs

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You're welcome

[MI5]

Good luck

[blissgirl]

have a question for you all i gave o2 my 30 days notice on 31 of december and the guy told me that my final bill would be prosessed in 14 days so my question is why does it say on my account that my next bill will be on 3rd of feb?

[MI5]

O2 will continue to bill you until the contract has ended. The system auto generates the bill which you will have to pay but you will be refunded by O2 at the end of the following month.
Just leave your DD in place until you have had the email from O2 that confirms your account has closed.

[Cleoriff]

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@blissgirl wrote:
have a question for you all i gave o2 my 30 days notice on 31 of december and the guy told me that my final bill would be prosessed in 14 days so my question is why does it say on my account that my next bill will be on 3rd of feb?

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Which is exactly the question you asked me via PM @blissgirl  I thought I gave you all the answers you wanted 

[blissgirl]

@Cleoriff 

[Cleoriff]

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@blissgirl wrote:

@Cleoriff 

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No worries. As I said please come back and post here. no matter what network you go with. The guys on here will help you with a new phone....better than any other forum..

[Anonymous]

Lol @Cleoriff 

This is called researching all the facts @blissgirl ! Now where have I see these questions before??!!

Oh yeah.... My PM inbox.....