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Leaving o2

blissgirl
Level 36: Perceptive
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Hi I'm new here and I was wondering if you can help me my contract with o2 ends at the end of next month & I'm thinking of leaving o2 (but what I want to know is are there any hidden fees for if i decide to cancel early?)

iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone slight_smile
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jonsie
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The easy answer is just call 202 and give 30 days notice to end your contract. A final bill will be produced. Don't cancel your direct debit until the final bill has been paid.

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blissgirl
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thanks all will call  cs

iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone slight_smile
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jonsie
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MI5
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Good luck slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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blissgirl
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have a question for you all i gave o2 my 30 days notice on 31 of december and the guy told me that my final bill would be prosessed in 14 days so my question is why does it say on my account that my next bill will be on 3rd of feb?
iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone slight_smile
Message 45 of 81
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MI5
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O2 will continue to bill you until the contract has ended. The system auto generates the bill which you will have to pay but you will be refunded by O2 at the end of the following month.
Just leave your DD in place until you have had the email from O2 that confirms your account has closed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@blissgirl wrote:
have a question for you all i gave o2 my 30 days notice on 31 of december and the guy told me that my final bill would be prosessed in 14 days so my question is why does it say on my account that my next bill will be on 3rd of feb?

Which is exactly the question you asked me via PM @blissgirl  I thought I gave you all the answers you wanted  LOL

Veritas Numquam Perit

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blissgirl
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D'oh! @Cleoriff 

iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone slight_smile
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Cleoriff
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@blissgirl wrote:

D'oh! @Cleoriff 


No worries. As I said please come back and post here. no matter what network you go with. The guys on here will help you with a new phone....better than any other forum..Whistle

Veritas Numquam Perit

Girl in a jacket
Message 49 of 81
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Anonymous
Not applicable

Lol @Cleoriff Smiley Very Happy

This is called researching all the facts @blissgirl ! Now where have I see these questions before??!!

Oh yeah.... My PM inbox.....D'oh! 

Message 50 of 81
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