We just received emails for two of our sim-only accounts that are still in their minimum term. The emails state that we can cancel our contracts in the next 30 days by contacting O2. We texted INFO to 85075 but it still shows the remaining early termination charges on both accounts so I guess we can't use the normal PAC process to transfer out and end the contracts.
Do we have to phone up and inform O2 that we want to exit our contracts due to the contract changes and then apply for and use PACs within 30 days?
