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Leaving O2 Contract without keeping my number

AndrePiro
Level 1: Joiner
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Hello All,

I would like to close my contract without keeping my number.

I moved abroad some months ago and i don't want to use anymore my UK number.

What should I do? 

I had a look into the community and looks like I have to send a post letter. That sounds really weird.

 

Thanks

 

Andrea

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MI5
Level 94: Supreme
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Registered:

@AndrePiro 

You can call them too but a letter gives you some form of traceability if required when sent via recorded delivery.

Numbers to call Guide: Coronavirus Community Help and Support 

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127410 Posts
  • 614 Topics
  • 22123 Solutions
Registered:

@AndrePiro 

You can call them too but a letter gives you some form of traceability if required when sent via recorded delivery.

Numbers to call Guide: Coronavirus Community Help and Support 

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
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Monica123
Level 1: Joiner
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Registered:
Hello, i want to leave my O2 contract, what i have to do? Now im in another country, so i can’t to come in O2 shop. Probably can i close contract online?
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MI5
Level 94: Supreme
  • 127410 Posts
  • 614 Topics
  • 22123 Solutions
Registered:

@Monica123 

How to cancel here Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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