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Leaving Big Bundle PAYG

Anonymous
Not applicable

Ive recently switched from contract to PAYG big bundle so my contract could end quicker. I now want to cancel the PAYG bug bundle. If i just dont top up will it become inactive or do I have to give notice? Also if i switch am i able to take my mobile number by requesting a PAC code still? Thanks in advance 

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MI5
Level 94: Supreme
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Yes to both questions - leave the sim unused and it will expire after 6 months of non use, but if you request your PAC and use it, it will expire immediately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150595 Posts
  • 645 Topics
  • 28688 Solutions
Registered:
Yes to both questions - leave the sim unused and it will expire after 6 months of non use, but if you request your PAC and use it, it will expire immediately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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