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on 15-03-2021 08:10
Where is a link to launch a complaint against O2 customer service?
Your website keeps sending me around in circles making sure there is no link to complain.
I assume you hope customers will just give up??
This will also be a valid complaint for ofcom to look into.
Solved! Go to Solution.
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on 15-03-2021 09:55
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on 15-03-2021 09:55
OFCOM don't deal with Consumer complaints you will need to register it with either CISAS or the Ombudsman Service once you have exhausted the o2 complaints process with o2 which @MI5 as pointed you to.
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 15-03-2021 08:15
OFCOM won't be interested unless you have exhausted to O2 complaints code.
https://www.o2.co.uk/how-to-complain
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 15-03-2021 09:55
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on 15-03-2021 09:55
OFCOM don't deal with Consumer complaints you will need to register it with either CISAS or the Ombudsman Service once you have exhausted the o2 complaints process with o2 which @MI5 as pointed you to.
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

