Latest calls (subsequent to date of last bill)

[Herkules]

With supposedly "24/7 access" I thought I'd easily find the calls I've made since my last bill on 4th December - can't seem to locate the information?

[Anonymous]

@Herkules You can do this in your myo2. Look in view my bills or click on bills

[Herkules]

Can't see any reference to latest calls on My O2!

[Anonymous]

@Herkules You can see your latest calls in your phones call logs

[Herkules]

Sorry you said I'd see it in My O2 bills initially - since the latest calls haven't been billed yet I obviously won't see the latest calls under 'Bills'. I'm the account holder and bill payer but don't have access to the phone. This appears to be a gap in O2's understanding that while I pay the bill they restrict my access to the latset calls.

[Anonymous]

@Herkules If there is an overdue bill then service is restricted until the bill is paid in full & a reconnection fee. You may need to call customer service 

https://www.o2.co.uk/contactus

[gmarkj]

If you go to the website where you get your bills, on the left is a menu and one of the options is recent charges.
This should list everything that has happened since the bill.

[Cleoriff]

@Herkules

You say you don't have access to the phone yet you pay the bill? Have you taken out a contract for someone else then?

If so, the only way you will be able to see the calls made is via My O2 http://www.o2.co.uk/myo2

AFTER the bill for that month has been generated

For instance, my bill is on the 23rd of each month. Until I get that, I can only see a breakdown of costs for November (or before).

I will have to wait till 23rd December to see whats happened this month (although as the phone is mine, I would be able to check my call logs)

[Cleoriff]

@Herkules

This guide may help

https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

[gmarkj]

I am not sure how it works with calls that are outside of allowance, but the recent charges page does list calls/texts sent and data used since the last bill @Cleoriff @Herkules
This is probably the best thing to do.
Use the above guide to find the correct page, then click the recent charges link on the left of the page.