Latest Bill

[FLATHOME]

I have just changed my phone and was informed my monthly payment would now be £22.69 and I have just received an email saying it is £23.73.   Why is it more than I signed up for please?

[Cleoriff · Accepted solution]

@FLATHOME 

It will be the remainder of your last bill and pro-rata costs for new device. Next month  it should 22.69.

If you want clarification, call O2’s customer service team about  it – give them a call on 202

or 0344 809 0202 (or Payment management number -0800 902 0217 )

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW).