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Late payment

Adam10
Level 1: Joiner
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Could some one please explain why I had a email of 02 saying I could spread the remainder of my balance that I owe to them over 6 months witch I picked but then today I received a letter saying if I do not pay by the 29th further action will be taken?
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MI5
Level 94: Supreme
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@Adam10 

No one could possibly guess. 
You'll need to call o2 Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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@O2Lucy or @O2Kayleigh can you please advise @Adam10 

I DO NOT WORK FOR O2



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O2Jordan
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@O2Richardcould you please pick this up

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O2Richard
Level 3: Thinker
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Hi @Adam10 

 

I will you send you a PM , please reply if you still need assistance and i can have a look into it for you

 

Thanks

Richard

Former Guru team member
Message 5 of 5
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