Late payment

[nickdevil]

I am struggling to pay my bill due to being furlowed and need to speak to o2 about this as its my only way of contacting my elderly parents during this critical time please help as I don't wish to get cut off or blocked

[jonsie]

You can reach the Payment Management team on 0800 902 0217
or08005884213
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
You can try calling using Skype
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823
Best time to try to get through is 8 am

Guide: Coronavirus Community Help and Support