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Late bill

Suzanne4
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My bill is currently unpaid as there was an issue with my salary, how long is it before o2 restrict my services.
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MI5
Level 94: Supreme
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@Suzanne4 

You'll get a reminder text after 4 days and restrictions a further 3 days after that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120757 Posts
  • 605 Topics
  • 18202 Solutions
Registered:

@Suzanne4 

You'll get a reminder text after 4 days and restrictions a further 3 days after that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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Suzanne4
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Thank you, I'm just slightly concerned as i received 2 messages today 1st telling me about the late bill and the 2nd 3 hours later saying that my service is going to be restricted shortly, i am only a day late in paying my bill and this has never happened before. I will be able to pay in 3 days time.
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MI5
Level 94: Supreme
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Registered:

@Suzanne4 

Call payment management and let them know. 

Numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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