This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Late bill

Go to solution
Suzanne4
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎27-07-2021 20:11

on ‎27-07-2021 20:11

My bill is currently unpaid as there was an issue with my salary, how long is it before o2 restrict my services.
Message 1 of 4
855 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 151867 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

on ‎27-07-2021 20:25

on ‎27-07-2021 20:25

@Suzanne4 

You'll get a reminder text after 4 days and restrictions a further 3 days after that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
846 Views
0 Kudos
3 REPLIES 3

Go to solution
MI5
Level 94: Supreme
  • 151867 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

on ‎27-07-2021 20:25

on ‎27-07-2021 20:25

@Suzanne4 

You'll get a reminder text after 4 days and restrictions a further 3 days after that.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
847 Views
0 Kudos

Go to solution
Suzanne4
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎27-07-2021 20:32

on ‎27-07-2021 20:32

Thank you, I'm just slightly concerned as i received 2 messages today 1st telling me about the late bill and the 2nd 3 hours later saying that my service is going to be restricted shortly, i am only a day late in paying my bill and this has never happened before. I will be able to pay in 3 days time.
Message 3 of 4
843 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Suzanne4
  • 151867 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

on ‎27-07-2021 20:33

on ‎27-07-2021 20:33

@Suzanne4 

Call payment management and let them know. 

Numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
841 Views
0 Kudos
Related Content
Top