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Known data issues, still ongoing

Scotty2k0
Level 1: Joiner
  • 4 Posts
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Registered:

Hi, 

 

I've checked the local status checker and there are still ongoing issues affecting where I live.  I can't get online away from the house.  How do I get a partial refund for poor service? 

 

Any advice would be appreciated.  

 

Thanks, 

 

Scott 

 

 

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madasaf1sh
Level 53: Renowned
  • 3389 Posts
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Registered:

@Scotty2k0 

 

You can try and get a gesture of goodwill once the service is restored, but as mobile services aren't fault free as per the T&C's they don't guarantee 100% uptime, no mobile network does... 

 

To call customer services from any other phone use 0344 809 0202

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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