Known data issues, still ongoing

[Scotty2k0]

Hi, 

I've checked the local status checker and there are still ongoing issues affecting where I live.  I can't get online away from the house.  How do I get a partial refund for poor service? 

Any advice would be appreciated.  

Thanks, 

Scott 

[madasaf1sh]

@Scotty2k0 

You can try and get a gesture of goodwill once the service is restored, but as mobile services aren't fault free as per the T&C's they don't guarantee 100% uptime, no mobile network does... 

To call customer services from any other phone use 0344 809 0202