cancel
Showing results for 
Search instead for 
Did you mean: 

Known billing

SimonG2
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi 

    It appears that O2 are taking money from my in a transaction that is not phone bill. Does anyone know how I can contact them over this charge?

 

Simon

Message 1 of 2
116 Views
1 REPLY 1

Cleoriff
Level 94: Supreme
  • 111683 Posts
  • 800 Topics
  • 6550 Solutions
Registered:

Have you fallen for a scam?

See community help here:

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

And O2 advice here…

https://www.o2.co.uk/help/account-and-billing/premium-service-checker

and this site will to help you get your money back…

https://payforitsucks.co.uk/

 You should also ring Customer Service and ask them to place the following bars on your account:

Bar all Direct to bill debits

Bar Premium rate numbers

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
113 Views