Keeping phone number changing family member!

[Work_Related]

My wife uses one of my two pay monthly phones and numbers. One work / one home - I stopped needing work so she started using it instead of her non-02 PAYG.

The "work" phone contract is coming to an end so I am going to cancel, as I have just brought her a new phone and a new pay monthly contract (still 02) in her own name. However, as it has been about a year lots of people have "her" number.

I am assuming I can't simply transfer the number to her by asking for a PAC code when I cancel and then getting her to use the PAC code when her new contract turns up?

[MI5 · Accepted solution]

@Work_Related 

No need for a PAC, in fact it won't work o2 to o2 anyway.

Just call customer service to migrate the number to the new account, which will cancel the old one at the same time.

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