Keeping number

[Sean-84]

I have done all asked online but still waiting it’s been two days ??

[liggerz87]

Best to call o2 in morning between 8.8.30am and ask them what's happened

[Bambino]

@Sean-84 What is it exactly that you're trying to do? Are you porting your number in from another network? Have you looked at this page? https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

Here are the contact numbers for customer service: https://www.o2.co.uk/contactus

[Sean-84]

Done all that jus want my number back after getting a new sim always been on 02

[MI5 Level 94: Supreme · Accepted solution]

You'll need a SIM swap http://swapmysim.o2.co.uk/ or pop into your local store.
If the new SIM is due to losing your old one, call customer services to have the temporary block lifted off your account.

[jonsie Level 91: Illustrious]

Have you received any text messages or emails about this?