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Keeping number
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on 02-10-2018 02:49
Solved! Go to Solution.
Re: Keeping number
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on 02-10-2018 03:40
Re: Keeping number
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on 02-10-2018 05:23
@Sean-84 What is it exactly that you're trying to do? Are you porting your number in from another network? Have you looked at this page? https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
Here are the contact numbers for customer service: https://www.o2.co.uk/contactus
Re: Keeping number
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on 02-10-2018 05:56

Re: Keeping number
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on 02-10-2018 06:28
If the new SIM is due to losing your old one, call customer services to have the temporary block lifted off your account.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)


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on 02-10-2018 15:51
Have you received any text messages or emails about this?