on 02-06-2020 16:26
@Manny1204 You'll know the process has started when your old sim loses service. Keep rebooting your phone with the new sim every 30 minutes or so. Ports are not running as fast as normal at the moment. No way of telling how long it will take.
on 09-06-2020 12:58
Hi there @Manny1204 , did you get your old number transferred ok in the end or are you still waiting? I hope everything turned out ok in the end with this but do let us know if you're still stuck or have any additional questions.
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