24-12-2018 11:52 - edited 24-12-2018 11:52
24-12-2018 11:52 - edited 24-12-2018 11:52
Hi, I got my new iPhone Xs on Saturday and immediately requested my number transfer from my old EE iPhone. I filled in the online form for keeping your number and supplied the PAC I was given from EE. The online documentation states that requests made before 5:30pm will be completed the next day. However, even tjough I submitted the form in the early afternoon on Saturday, the number porting hasn't happened yet.
Does anyone know if this is the usual case?
Solved! Go to Solution.
on 24-12-2018 12:03
Hi @IKEAboy2006
Ports don't happen over weekends and the earliest date now will be the 27th .
on 24-12-2018 12:03
Hi @IKEAboy2006
Ports don't happen over weekends and the earliest date now will be the 27th .
on 24-12-2018 12:47
on 24-12-2018 12:47
on 24-12-2018 13:15
on 24-12-2018 13:15
on 24-12-2018 23:31
on 24-12-2018 23:31
on 27-12-2018 15:03
on 27-12-2018 15:03
on 27-12-2018 15:15
on 27-12-2018 15:15
@IKEAboy2006 https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy
on 27-12-2018 16:05
on 27-12-2018 16:05
on 28-12-2018 12:14
on 28-12-2018 12:14
on 28-12-2018 12:19
on 28-12-2018 12:19