Keeping my number

[Bazza1111]

Hi ivevfilled in a form to keep my number over 24hrs ago and no joy please help as I need it for work

[Cleoriff]

Hi @Bazza1111 

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number 

If you need to call O2, all numbers are in this link Guide: Coronavirus Community Help and Support 

Try 0800 587 4005 first.

[Bazza1111]

Hi I tried phoning but it's only for urgent issues then it just hangs up

[Cleoriff]

@Bazza1111 

It is urgent to you, so use any number, press any option even fraud.

Try again in the morning. They open at 8am.

[Bazza1111]

Cheers I'll do that

[Cleoriff]

Best of luck x

[Bazza1111]

Thanks I'll let you know how I get on 👍

[Bazza1111]

Hi they are sorting my sim out today thanks for your advice 👍👍

[Cleoriff]

Good news @Bazza1111 

[Bazza1111]

Morning all sorted now 👍👍
Just a couple of things to sort out then I'll be happy