Keeping my number

[mmurphy8365]

I followed the instructions online to transfer my number to my new phone but it doesn't show up in my settings. How can I fix this??

[jonsie]

If it's an iphone

settings / phone / my number

Are you sure the transfer has been completed @mmurphy8365 

[MI5]

@mmurphy8365 

It won't show in settings as O2 don't push numbers to sim cards.

[mmurphy8365]

As far as I know. The number used to show up on my old phone but after I sent the text to 20220 it no longer shows on my old phone and all my apps and contacts have transfered over.

[MI5]

Any numbers originally written to the SIM will remain, but you have to manually change to a different number.

[mmurphy8365]

Thanks for the information guys. MI5 I can't do it manually as I don't know the original number of the sim. It wasn't on the sim or the packaging it came with and I can't see it on or in the box my Samsung S20+5G came in.

[MI5]

It's not important to have it on Android.

[mmurphy8365]

I thought because my number wasn't shown in my phone might be the reason why Whatsapp wants me to make a new account instead of logging me into my existing on. Anyway many thanks for your help MI5.

[MI5]

Not at all. You enter your number into WhatsApp when you login and if you're already registered, it finds your account.