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Keeping my number

MelChester
Level 1: Joiner
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I have received my new pay monthly sim but have tried for 4 days using the online form to keep my pay and go phone number but nothing has been done and i don’t know how else to sort this hope someone can advise me
Thank you
Message 1 of 4
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MI5
Level 94: Supreme
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https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
Level 94: Supreme
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@MelChester 

You have to contact CS and ask them to migrate your number across Guide: How to find help & contact O2 

Veritas Numquam Perit

Girl in a jacket
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MelChester
Level 1: Joiner
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Thank you very much for your replies
Message 4 of 4
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