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Keeping billing date with new contract

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Anonymous
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on ‎25-11-2017 13:34

on ‎25-11-2017 13:34

Hi there

 

I'm looking to upgrade my iPhone and wondered if there was any way to keep my billing date? My payment is due to come out at the start of the month, however I want to upgrade before then.

Any advice would be appreciated!

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MI5
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on ‎25-11-2017 15:21

on ‎25-11-2017 15:21

If you just upgrade your billing date will remain the same.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Cleoriff
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on ‎25-11-2017 13:37

on ‎25-11-2017 13:37

Any change to billing date will need to be discussed with customer services @Anonymous

https://www.o2.co.uk/contactus

Veritas Numquam Perit

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MI5
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on ‎25-11-2017 15:21

on ‎25-11-2017 15:21

If you just upgrade your billing date will remain the same.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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In response to MI5

on ‎25-11-2017 15:46

on ‎25-11-2017 15:46

@MI5 Is correct. I upgraded a few days ago & my billing dates stay the same

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jonsie
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on ‎25-11-2017 16:16

on ‎25-11-2017 16:16

Mine too. I've had the same billing date for 20 years on the 5th, it automatically stays the same. 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
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MI5
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on ‎25-11-2017 16:40

on ‎25-11-2017 16:40

The only time it ever changes is if you take a new standalone contract.
Even if you add a new contract to your account it will still adopt the billing date of the original one.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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In response to MI5

on ‎25-11-2017 16:41

on ‎25-11-2017 16:41

That’s useful to know @MI5

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