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Keep my old number

Lewisdyer
Level 1: Joiner
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I phoned o2 to keep my old number on my new monthly sim but it’s been over 24 hours now and the old sim still works and nothings changed over, not sure if i need to do something or just keep waiting. 

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madasaf1sh
Level 68: Extraordinaire
  • 5906 Posts
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Registered:

@Lewisdyer 

 

If you are porting in your number from another network, the earliest it will happen is Monday, as ports dont happen over weekends.. And you will get a text with a date when the port will happen. 

 

If you are doing a sim swap they usually complete in 24hours. 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 68: Extraordinaire
  • 5906 Posts
  • 32 Topics
  • 1929 Solutions
Registered:

@Lewisdyer 

 

If you are porting in your number from another network, the earliest it will happen is Monday, as ports dont happen over weekends.. And you will get a text with a date when the port will happen. 

 

If you are doing a sim swap they usually complete in 24hours. 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
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