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Keep my old number

SWJung
Level 1: Joiner
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on ‎27-03-2020 15:53

on ‎27-03-2020 15:53

I asked to keep my old number when I made the contract and answered was it would happen in a day and it was last Monday but I till have the new number. I haven't received any notice or information about it. What is happening?

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jonsie
Level 94: Supreme
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on ‎27-03-2020 15:56

on ‎27-03-2020 15:56

The systems are running behind and there is a backlo waiting.

Please be patient or you an try calling in the morning

Guide: How to find help & contact O2 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎27-03-2020 15:56

on ‎27-03-2020 15:56

@SWJung 

System has a big backlog currently I'm afraid.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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