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Keep my number

Eduard1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Good morning, I’ve recently got a new SIM card number contract with a new number but I’d like to keep my old one. The old number that I would like to keep is [Personal details removed]

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gmarkj
Level 66: Unequalled
  • 12876 Posts
  • 95 Topics
  • 1172 Solutions
Registered:

First you need to edit your post @Eduard1 as this is a public forum and EVERYONE can see your number.
Click the down pointing arrow and choose edit.

Is your number with o2 already (are you moving from pay as you go or another pay monthly deal)?
If yes you need to call o2 and ask them to move the number.

If no then you need to give o2 your PAC - see how to do this in the guide below.

Guide: Migration & porting into O2  

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Message 2 of 2
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1 REPLY 1

gmarkj
Level 66: Unequalled
  • 12876 Posts
  • 95 Topics
  • 1172 Solutions
Registered:

First you need to edit your post @Eduard1 as this is a public forum and EVERYONE can see your number.
Click the down pointing arrow and choose edit.

Is your number with o2 already (are you moving from pay as you go or another pay monthly deal)?
If yes you need to call o2 and ask them to move the number.

If no then you need to give o2 your PAC - see how to do this in the guide below.

Guide: Migration & porting into O2  

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 2
352 Views