Solved: Keep my number

Tracy4 · ‎26-01-2019

I have a pay as u go on giffgaff and what to keep the number on to my new o2 I did it on line a week ago and still not done

MI5 · ‎26-01-2019

@Tracy4

There have been issues recently with the online forms.

Guve customer service a call to push it through http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎26-01-2019

@Tracy4

There have been issues recently with the online forms.

Guve customer service a call to push it through http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎29-01-2019

Hi @Tracy4, and welcome to the forum How are you getting on with this?

@MI5 Thanks for the advice! I checked and at the moment there's no known issue with the number porting form - however if you spot any problem with it let us know, we'll need more info around the error to raise it

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