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Level 1: Joiner
Posts: 1
Registered: ‎26-01-2019
Accepted Solution

Keep my number

I have a pay as u go on giffgaff and what to keep the number on to my new o2 I did it on line a week ago and still not done
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Posts: 101,957
Topics: 550
Solutions: 12,994
Registered: ‎04-04-2012

Re: Keep my number

@Tracy4 

There have been issues recently with the online forms. 

Guve customer service a call to push it through http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Keep my number

Hi @Tracy4, and welcome to the forum Wave How are you getting on with this?

 

@MI5 Thanks for the advice! I checked and at the moment there's no known issue with the number porting form - however if you spot any problem with it let us know, we'll need more info around the error to raise it slight smile

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