Keep my number - business contract to normal pay monthly

[Anonymous]

I have ended my business contract early and started a normal pay monthly contract. I would like to keep my number from the business contract. I have been advised by customer services on telephone that I need to fill out a form at www.o2.co.uk/keepmynumber and email it to them. However, at this site there is instruction for all scenarios except for this one. I am current o2 business customer moving to normal pay monthly contract with new phone. Which form do I need to fill out inorder to keep my number please?

[Anonymous · Accepted solution]

i would give them another call on 202 if you cant wait in a q then text the word chat to 802802 if you have a smart phone and ask them i have done all my family over phone no problem just getting through if they dont want to help then if your in your first 7 days then tell em your going to cancell and move providers hope it help just hope you get a nice and helpfull customer service rep who wants to help hope you get sorted:smileyhappy:

[adamtemp64]

ring 8002 on the business sim and they will sort it.

but if you have already ended the contract and sim is no longer active you will have lost the number